Convenient and Affordable Online Doctor Consultations
Speak to an Australian telehealth doctor within 15 minutes
from only $49
Bulk billing available for eligible patients
Opening hours: Mon - Sun: 9 AM - 7 PM (Sydney Time)
You can feel confident we provide exceptional GP healthcare and prioritise your well-being.
OUR SERVICES
Telehealth GP Consultations
Access comprehensive healthcare from the comfort of your home. Our online medical practice covers a wide range of medical conditions and offers expert consultations with experienced telehealth doctors in Australia. Enjoy the convenience of video and telephone appointments, and benefit from bulk billing for eligible patients.
Medical Certificates
Online doctor certificates for work, school, university and carers leave. Sent to you instantly, while you rest at home.
Prescriptions
For new and repeat medications. If suitable and approved, e-scripts sent to your phone instantly.
Pathology / Radiology
Referral forms for blood and urine tests, xray, ultrasound, MRI, and CT scans. Sent direct to your email instantly.
Mental Health
Access mental health support via telehealth, for consultations, medication management, and Mental Health Care Plans.
Bulk Billing Available
Why choose Teldoc?
Don't fill out forms and wait for a response. Speak to an online doctor within 15min.
Our flat fee and bulk billing pricing means you know the cost before you book.
Our doctors are FRACGP qualified GP's and AHPRA registered.
Satisfied patients
Experience for yourself why thousands of Australians trust Teldoc as their telehealth online doctor service.
Recent Health Articles
Get expert healthcare from the comfort of your home. Explore our blog for insights on common health issues and how telehealth can streamline your well-being journey.
August 18, 2025
Sexual health is a vital part of overall well-being, yet sexually transmitted infections (STIs) remain a significant public health concern in Australia. With rising STI rates […]
June 18, 2025
As Australia continues to navigate the impacts of COVID-19, many people are facing a lesser-known challenge: long COVID. This condition, where symptoms linger for weeks or […]
June 1, 2025
Healthcare access is changing rapidly; in fact, one of the biggest changes over the past few years has been the growth of telehealth. So what is […]
May 30, 2025
Genital herpes is a common sexually transmitted infection (STI) caused by the herpes simplex virus (HSV). Despite its stigma, genital herpes is a manageable condition, and […]
Online Doctor - Frequently Asked Questions
Find answers to our most frequently asked questions
1What are the qualifications of your online doctors?
All our online doctors are highly qualified and experienced professionals:
Australian-registered: Each doctor is registered with the Australian Health Practitioner Regulation Agency (AHPRA), ensuring compliance with Australia’s highest medical standards.
Fellows of the RACGP: Our doctors hold a Fellowship with the Royal Australian College of General Practitioners (RACGP), reflecting advanced training and expertise in general practice.Experienced professionals: With extensive experience, our doctors provide high-quality care for a wide range of health concerns during telehealth consultations.
2What are your prices for telehealth consultations?
We offer a straightforward pricing model:Standard consultations: Starting from $49.Bulk billing: Available for eligible patients (see below for details). Visit our pricing page for more information.
3Can I use Medicare or bulk bill for a telehealth appointment?
Yes, we offer bulk billing (no out-of-pocket cost) for the following:Children under 12 months of age.Patients experiencing homelessness (with a valid concession card).Sexual health consultations (with a valid concession card).Mental health care plans (with a valid concession card). For patients without a concession card with a condition listed above, we charge an upfront fee and submit a Medicare claim on your behalf for a refund (starting from $44) into your bank account. If you are suffering from a general condition not listed above, there is no Medicare rebate.
4Can I use my private health insurance for telehealth services?
After your consultation, you’ll receive a receipt. Please contact your private health insurer to confirm if a rebate is available under your policy.
5Can you provide online medical certificates?
Yes, our doctors can issue online medical certificates for work or school during a telehealth consultation, provided it’s clinically appropriate. Certificates are emailed to you immediately after the consultation.
6Do you offer online prescriptions?
Yes, we provide online prescriptions for both new and repeat medications, including:Antibiotics for infections (e.g., UTIs).Oral contraceptives.Medications for chronic conditions like blood pressure, cholesterol, or diabetes.Smoking cessation medications. Note: We do not prescribe addictive medications (e.g., S4D or S8 drugs), certain pain or sleeping medications, or specific weight loss medications. Prescriptions are sent electronically to you or your preferred pharmacy.
7Can you treat urinary tract infections (UTIs) via telehealth?
Yes, our doctors can diagnose and treat urinary tract infections (UTIs) through telehealth. After a consultation, we can prescribe antibiotics if appropriate and provide advice on managing symptoms. Prescriptions are sent directly to your pharmacy.
8Do you provide sexual health checks or consultations?
Yes, we offer sexual health consultations via telehealth, including:STI screening and advice.Prescriptions for treatments (e.g., antibiotics for infections).Contraceptive advice and prescriptions. Bulk billing is available for sexual health consultations with a valid concession card. Our doctors ensure confidentiality and provide professional care.
9Do you prescribe antiviral medications for COVID-19 patients?
Yes, we welcome COVID-19 patients for telehealth consultations. Our doctors can prescribe antiviral medications for eligible patients when clinically appropriate.
10What other telehealth services do you provide?
Our general practice telehealth services include:Online medical certificates for work or school.Online prescriptions (new and repeat).Specialist referrals.Pathology and radiology request forms. Limitations: We do not offer chronic disease care plans, workers’ compensation paperwork, or certain restricted medications. Contact our reception team or consult with our online doctor for specific needs.
11What are your opening hours?
We are available from 9 AM to 7 PM (Sydney time), 7 days a week. Appointments can typically be booked within 15 minutes during these hours. Check availability on our booking page.
12How does a telehealth consultation work?
Book online: Schedule an appointment via our website.Phone / Video consultation: Connect with a doctor via secure video call or receive a phone call.Receive care: Get prescriptions, certificates, or referrals sent electronically. Our platform is user-friendly, secure, and compliant with Australian healthcare standards.
13Are your telehealth services secure and private?
Yes, our telehealth platform uses encrypted video technology to ensure your consultations are secure and confidential. We comply with Australian privacy laws and AHPRA guidelines to protect your personal information.